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I can't import Tif files into Signlab 8

Discussion in 'Signlab' started by gabagoo, Sep 25, 2020.

  1. gabagoo

    gabagoo Major Contributor

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    Everytime I try to import a tif file into Signlab 8 the program shuts down

    How on earth do you fix something like that? and what could possibly cause such a thing?
     
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  2. tbullo

    tbullo Superunknown

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    What's the size of the file? Maybe convert to a different file type.
     
  3. GAC05

    GAC05 Major Contributor

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    Open it in something (free) like:
    https://www.irfanview.com/
    Resave it as a tif turning off all compression.
    If that does not work save it to a max quality png or jpg and see what happens
     
  4. player

    player Major Contributor

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    Do you have to import or can it open the file? Then copy paste. (I don't know I am just making this **** up. The Forum Boss should give you the correct answer.)
     
  5. d fleming

    d fleming Very Active Member

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    Is it all tiff files or just the one? Send it to me and I'll see if I can open it in my SL8P&C. You might just have to do a fresh install.
     
  6. jimdtg

    jimdtg Member

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    What msg did you get before SL shutdown?
     
  7. gabagoo

    gabagoo Major Contributor

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    Every tif file just shuts the program down...very strange
     
  8. gabagoo

    gabagoo Major Contributor

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    no message...instant shut down
     
  9. jimdtg

    jimdtg Member

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    That's strange while didn't have any error msg from SL nor Windows. Did you meet this problem recently with only TIFF files?
     
  10. d fleming

    d fleming Very Active Member

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    I would re install software at that point. If that doesn't do it it's time for someone smarter than me to either fix it or finish breaking it.
     
  11. WildWestDesigns

    WildWestDesigns Major Contributor

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    Does SL create any tmp or backup files and if so have those been cleared out?

    I know in some programs that I used to use, they would create backup files (unless you opted out) and if so many collected that would cause weird issues with the program in question.

    May not be the case here, but just thought I would ask, just in case.

    Otherwise, the "nuclear" option is to just re-install.
     
  12. gabagoo

    gabagoo Major Contributor

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    I am pretty sure when the program was first installed how many years ago it was fine. I would say this started about 3 or 4 years ago. I don't generally work with tif files all that much in signlab and have Flexi in a different computer that has no issues with them, so I have been basically opening there and then saving them to pdf or jpg to get them open in Signlab. Just was curious as to why this file format would shut down a program with no explanation. I am not going to re install at this point as I am not even sure how I installed it last time lol
     
  13. jimdtg

    jimdtg Member

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    If you are still keeping installer and license files, you can install it again with all on-screen requirements there.
     
    • Agree Agree x 1
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