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Ink cartridges missing error Designjet L25500

Discussion in 'Hewlett Packard' started by kyler lawson, Nov 15, 2018.

  1. kyler lawson

    kyler lawson New Member

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    Nov 14, 2018
    florida
    Hello everyone I just did a carriage belt replacement and now I am firing it back up and seems to work fine except its saying my ink cartridges are missing does anyone have any ideas as to why it says that? I've tried reinstalling them and I am just puzzled at this point any pointers? HP Designjet L25500
     
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  2. Asuma01

    Asuma01 Member

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    Nov 19, 2013
    Bend, OR
    Is your printer using the latest firmware version?
     
  3. kyler lawson

    kyler lawson New Member

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    Nov 14, 2018
    florida
    So about those grey clips.... lol the part the the clip goes broke off on the top row ink tray so its currently waiting to dry to see if it will hold the pressure. Thanks!
     
  4. Ioan321

    Ioan321 Printer

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    Nov 5, 2019
    Plovdiv
    Hi Sir

    Did you manage to solve the issue? I am having a problem with not recognized LC cartridge (After I cleared a Recovery Bag error); I try reinserting new full cartridges with no effect. This is L25500
     
  5. balstestrat

    balstestrat Active Member

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    Aug 25, 2020
    Between the bits
    Did you insert that new full cartridge before you cleared the error? If you did it can be marked as bad..
     
  6. Ioan321

    Ioan321 Printer

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    Nov 5, 2019
    Plovdiv
    So basically, I had used cartridge in. During broken bag problem removal - I put a new cartridge. Cleared error. Then it initialises, but does not recognize LC cartridge. Put in a second new - Still not recognised. Recognizes neither of the two new cartridges, nor the used one, nor an empty one I had stocked.
     
  7. balstestrat

    balstestrat Active Member

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    Aug 25, 2020
    Between the bits
    Did you actually have a broken bag? Did you need to clean ink from the contactors?
    Make 5000% sure they are absolutely clean and there is zero I mean zero ink in the electric connections. If there is any it can short the connections and it will not recognise the cartridge.
    Remove the wires and just drown them in isopropyl alcohol. You can also try to swap the wires with another cartridge.
     
  8. Ioan321

    Ioan321 Printer

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    Nov 5, 2019
    Plovdiv
    No, Sir, I see no visible leakage. I just replaced the two ink cartridges I had taken out during printhead replacement - with new ones. But LC is not one of them. So this cleared the error, and I see no ink and have cleared none. only now it does not recognize the cartridge.
     
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