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Ink charge problem on valuejet

Discussion in 'Mutoh' started by heyskull, Feb 17, 2009.

  1. heyskull

    heyskull Very Active Member

    1,663
    15
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    Sep 2, 2007
    UK
    Yesterday when i knocked our 1604 on and it came up that it needed a Ink Charge.
    The machine hadn't been used all of last week because I was off sick.
    Once this was done it said that 2off the inks K and Y were empty.
    I have changed these 2 cartridges and the machine is away printing again.
    These 2 cartridges although reading empty are still over half full.
    Is there a way of using these cartridges even though they are coming up empty?

    Thanks
    Sean
     
    Tags:
  2. randya

    randya Very Active Member

    2,060
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    Apr 6, 2007
    Arizona
    Yes, get ahold of your dealer and explain the situation.
    They should send you replacement smart cards - they wont read correct amounts, because they will assume the carts are full, but it will allow you to empty them out.
     
  3. MacDaddy

    MacDaddy Member

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    Mar 29, 2008
    Yup Yup, Call your dealer for new Smart Cards...
     
  4. Ken1f

    Ken1f Member

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    Mar 16, 2007
    They should send you replacement smart cards - they wont read correct amounts, because they will assume the carts are full, but it will allow you to empty them out.

    What happens when they do empty? Will the printer stop or just keep on going without ink?
    Will it cause any damage to run the lines dry?
     
  5. randya

    randya Very Active Member

    2,060
    3
    38
    Apr 6, 2007
    Arizona
    There is a failsafe tab on the cart that come out and make a sensor when the cart is actually empty, the printer will stop.
     
  6. MacDaddy

    MacDaddy Member

    497
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    Mar 29, 2008
    Go Randy!!! I agree...
     
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