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Need Help Ink charge problem vj 1614

Discussion in 'Miscellaneous Print & Cut Systems' started by dakeith15, Jun 12, 2017.

  1. dakeith15

    dakeith15 New Member

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    Jan 9, 2014
    Texas
    My Mutoh VJ 1614 is getting stuck during it's ink charge. We don't use it as much as we used to so we decided to run the cleaning cartridges through. The problem is when we start doing the cleaning it gets stuck with "Busy-Washing" on the display and sits there not doing anything. We have tried powering down the machine and turning it back on, but it makes us start the in charge cycle again and we have already been through 4 cleaning cartridges trying to get it to finish. On power up it comes up saying ink charge and there is no way to bypass it. It will tell us to remove the ink cartridges and then tells us to insert the cleaning cartridges. Then it goes on to push the cleaner though the head which completes fine. Then it tells us to remove the cleaning cartridges. When we remove them is when it is getting stuck saying "Busy-Washing" and sits there even if we let it sit over night.

    The maintenance station, head, dampers, head ribbon, CR motor, and pumps were replaced a year ago and we have only printed maybe 20 signs/banners with it since. Does anyone know any way to fix this or maybe bypass the cleaning/charge cycle?

    Edit: Just going to add that even when we don't print for a while, we still run daily cleaning cycles on it up until we started having this issue.
     
    Last edited: Jun 12, 2017
  2. rikou

    rikou New Member

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    Jan 11, 2011
    morocco
     
  3. rikou

    rikou New Member

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    Jan 11, 2011
    morocco
    have you fixed this issue ? i have same problem on my mutoh VJ1614
     
  4. BAD NOVA

    BAD NOVA Member

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    Mar 11, 2017
    Alliance Ohio
     
  5. BAD NOVA

    BAD NOVA Member

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    Mar 11, 2017
    Alliance Ohio
    you have to print all the time, these machines are not made to sit there and look pretty.
     
  6. Joe House

    Joe House Active Member

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    Feb 5, 2004
    WA
    you pretty much have to let it run through the entire cycle.
     
  7. Solventinkjet

    Solventinkjet Former Merchant Member

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    Aug 2, 2011
    Denver, CO
    As stated above, you have to let the whole cycle run. If you don't, it just starts over from the beginning every time. If you want to trick the machine into thinking it is full again, you have to go into service mode and into the parameter menu. In there you can change the charge flag to full and it will end the fill up cycle.
     
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