outacontrol41
New Member
I bought a new Encad Novacut 24 back in the spring of 1997 and have printed miles of graphics with it since. I admit it's a dinasaour but it's reliable and it's a workhorse. My problem developed recently...a band of ink dropout in every print. It looks like all the cyan is missing and most of the black. Magenta and yellow are printing normal. The band of missing color is in the same area on every print. See photos.
Some info: I'm using Flexisign Pro 7.6v2 and using Flexi built in rip and print production manager...all has worked fine for years. ICC color profile being used is imported from Roland VersaCamm SP300V folder using standard CYMK standard at 720dpi. Media is Lexjet calendered aqua vinyl, coated. For a water based pigment ink, it turns out some of the most beautiful images when it's working properly.
I thought it was a driver issue, so I reinstalled my Flexi software. No fix.
I thought it might be the cable running from the tower to the printer. I tried another cable, no fix. I tried new cartridges, upgrading the memory in my pc, I even tried another pc loaded with Flexi and encad driver. NO FIX. I'm really stumped here.
I know I should upgrade to a newer machine and I will. But the reality is I've got this one now and I need to get it working properly again. Any and all advice will be greatly appreciated.
Some info: I'm using Flexisign Pro 7.6v2 and using Flexi built in rip and print production manager...all has worked fine for years. ICC color profile being used is imported from Roland VersaCamm SP300V folder using standard CYMK standard at 720dpi. Media is Lexjet calendered aqua vinyl, coated. For a water based pigment ink, it turns out some of the most beautiful images when it's working properly.
I thought it was a driver issue, so I reinstalled my Flexi software. No fix.
I thought it might be the cable running from the tower to the printer. I tried another cable, no fix. I tried new cartridges, upgrading the memory in my pc, I even tried another pc loaded with Flexi and encad driver. NO FIX. I'm really stumped here.
I know I should upgrade to a newer machine and I will. But the reality is I've got this one now and I need to get it working properly again. Any and all advice will be greatly appreciated.
