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ink suppliers in Canada

Discussion in 'Mimaki' started by PDD, Sep 3, 2011.

  1. PDD

    PDD Member

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    Aug 17, 2011
    I am looking at changing from Mimaki full solvent SS2 ink to either the Triangle JVS or Lyson solvent line. I just bought a bulk ink system for one of my two JV3 printers so will slowly go from mimaki ink to a third party.

    Can anyone share with me a good source for mimaki ink and triangle ink (and supplies) in Canada?

    If I go with Lyson I will probably use Macmedia as they have treated me well so far. I found them as a result of this forum so thanks for that.

    Thoughts?

    Also I would love a suggestion for a reputable 3M supplier of IJ180 controltac. In Canada I have this company ND Graphics but they seem to have an attitude and the last three times I have called they have treated me poorly. I have heard the same from others. So looking for a new supplier, anyone have any recommendations as I would rather my hard earned $$ go to some supplier that appreciates it!

    Thank you. Brent :Canada 2:
     
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  2. Mitro

    Mitro Member

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    I just bought my JV33 from All Graphics in Mississauga and they have 3rd party inks. I won't be using the ink for the first 2 years because of the extended warranty.
    They're nice people, ask for Andrew. They will probably be at the Consac show at the international centre on the 23rd and 24th if you want to check them out there.
     
  3. summit graphics

    summit graphics New Member

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    Hey PDD,
    I use Bordeux ,they are a great company from Israel. No ICC profile issues, plug and print over the OEM inks. I have had them in my JV3 for 3 years.There are several distributors in the US and Canada. They have bulk ink as well.
     
  4. SightLine

    SightLine Very Active Member

    The laws might very well be different in Canada but in the US it is illegal (Mass Manguson act) for a manuafacturer to not honor a warranty due to using third party inks unless the failure can be directly attributed and proven to be due to the third party ink.

     
  5. Mitro

    Mitro Member

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    I'm not sure about the laws, but I got an extra year of parts and labour by agreeing to use their ink for the 2 year duration.
     
  6. WildWestDesigns

    WildWestDesigns Major Contributor

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    As long as the 3rd party parts are up to specs of the original OEM parts, if not better.

    MMA is the mantra of the a/m vehicle community, especially with regard to tuners.
     
  7. royster13

    royster13 Very Active Member

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    How much extra are OEM inks?....How many do you use in a year?....How long would the savings in ink take to pay for a brand new machine?....Sometimes you can save so much on Third Party inks that you can pay for a new machine yourself yet some folks fall into the OEM trap....You need to make a calculation to see if you are really better off...
     
  8. WildWestDesigns

    WildWestDesigns Major Contributor

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    Yep. Good ole C/B ratio.
     
  9. PDD

    PDD Member

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    triangle inx in Canada

    Just got a message from a Triangle Ink distributor in Canada. The company stocks product in Terrebonne Quebec. They are inxintl.com and can be contacted at
    514-984-3231

    Normand Leduc is coming out to my shop on Wednesday as he is passing through the area so I will let you know.
     
  10. Canadian distributor

    Canadian distributor New Member

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    I wouldn't argue about the cost of third party inks versus oem; nor will I attempt to defend the costing rationale. But I'd like to toss this grenade, if I can: your profiles will be different once you change! I've seen the data on third party ink color gamuts, and they all claim to have a larger gamut than the next guy, or a brighter ink, or some other advantage. These things all may be true, but what is also true is that they are all different than oem or each other. Once you switch from oem to 3rd party, you will have a very difficult time matching color in the job you did originally.
    The c/b analysis might well be in favor of using 3rd party, and everybody can make their own decisions, but you should always factor in repeat jobs when making that decision.
    Just my two cents, as it were.
     
  11. ND Marketing

    ND Marketing New Member

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    Sep 4, 2011
    Dear Brent,

    We are very sorry to hear of your negative experience with ND Graphics, and we would like the opportunity to rectify this matter. Could you please PM (Private Message) your contact information to us, as we would like to discuss further.

    Sincerely,

    Lindie Hills
    Marketing
     
  12. PDD

    PDD Member

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    Aug 17, 2011

    Lindie a PM has been sent to you, thanks for your contact.
     
  13. PDD

    PDD Member

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    Just to followup, as promised Norm from INX International www.inxintl.com was out to see me yesterday and we spent some time going over my two JV3 printers and discussing my ink needs as I have 2 easy fill (triangle) bulk systems I will be transitioning printers to, one printer immediately the other printer in a while.

    Just for perspective I live in the Montreal-Ottawa-Kingston-Toronto corridor of Ontario. He has one dedicated service tech for Mimaki and one dedicated tech for Roland working this corridor and available at a phone call. I was very pleased with his services and overall helpfulness. They also over a printhead recovery service for those that might be interested. He claims that have decent results. No firsthand experience with that but thought some ppl here may find that helpful. Even before my credit app has been processed he was dropping off product and that was much appreciated. He was on his way to Toronto to do an OEM to Triangle ink conversion as they warranty that their ink will not damage heads and to get this warranty they need to be there to see the printer working before and after the ink change over. I am retubing one of the printers and his tubing prices were the best that I had seen so far. The triangle replacement parts and luer lock fittings etc were reasonable priced and I purchased a whole pile on the spot as these are generally quite handy to have as many of you well know. He also gave me useful, first hand technical advice for my printers as I had one apart and am the process of rebuilding it end to end.

    Anyway, the experience was very positive, so I thought I would pass that on as for us sign folks in Canada we don't have as many options and alternatives as the folks in the US. Yes there is always mailorder and that works great too but sometimes its nice to have a face show up at the door especially when you are have problems and need assistance.

    The above are simply my observations that I am passing along, I am in no way affiliated with the company.
     
  14. genericname

    genericname Active Member

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    inxintl.com brings up a server configuration page. Did you mean inxink.com perhaps? They have locations in Mississauga and Montreal.
     
  15. PDD

    PDD Member

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    link

    I checked Norm's business card and the link is correct, I guess their website must be down at the moment. If you would like his other contact coordinates PM me and I am happy to send them.
     
  16. PDD

    PDD Member

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    ND Update

    Just to let you know that the ND Graphics folks had read my post regarding my dissatisfaction with their customer service and I got a call from both the the President of ND and subsequently a senior account rep from their Ottawa office. They listened to all I had to say and were very supportive and wanting to correct my experience. I now have an ND account rep driving up to see me next Wed so that we can sit down and go over things and I can get my questions answered at last. Kudos to ND.

    I was very pleased at this turn of events and they were not patronizing or giving lip service they really did listen to what I had to say. I appreciate that a lot and it was nice to see a big company like ND listen to an end user. I think it also goes to show the value of "community" sites such as these. So thanks both to ND Graphics and Signs101 for helping me out.

    Once again, pls understand I have no affiliations with any of the companies mentioned in this thread, I am just a business owner and end user trying to compete and plan/manage costs in these tough economic times.
     
  17. PDD

    PDD Member

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    Aug 17, 2011
    updated website


    Here is the corrected website for them.
    www.inxdigital.com



    (I have no affiliation whatsoever with the above company, just providing info as a resource to the signs101 ppl)-Brent
     
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