When I first started doing print and cut files through Onyx Cut Server, the registration on my cuts was an absolute nightmare. all the test would always check out, but some days the darn thing just would refuse to cut in the right spot, not to mention the registration mark sensing issues. After quite a few calls to tech support (I think they only have one technician) He finally said that I may want to start trying Cutting master 2. So I did. And it has been working great up until today.
We sent a job over of 100 2x6, oval-cut decals. It cut right on the money. Unfortunatley the blade depth had changed and it didn't go deep enough. We figured we would reload it and try to cut a little deeper. FAIL! It was not cutting in the same spot...cuttin almost 1/32" from the original cut path!
So I figured I would just offset the cutpath in 1/32" with proper blade depth and we should be okay. FAIL! Sunndenly the scaling seemed off...and we used the same file?!?! The first decal would cut dead on, but by the end of the row the cut is off by almost .188". It's like the cut file is scaled down a bit. Now a simple job is wasting a day.
Anyone have any ideas? I'm at a loss. I have tried changing the step size from 254 to 1016 in the software and on the cutter but that only made it worse. Also tried GP-GL instead of auto...no go.
We sent a job over of 100 2x6, oval-cut decals. It cut right on the money. Unfortunatley the blade depth had changed and it didn't go deep enough. We figured we would reload it and try to cut a little deeper. FAIL! It was not cutting in the same spot...cuttin almost 1/32" from the original cut path!
So I figured I would just offset the cutpath in 1/32" with proper blade depth and we should be okay. FAIL! Sunndenly the scaling seemed off...and we used the same file?!?! The first decal would cut dead on, but by the end of the row the cut is off by almost .188". It's like the cut file is scaled down a bit. Now a simple job is wasting a day.
Anyone have any ideas? I'm at a loss. I have tried changing the step size from 254 to 1016 in the software and on the cutter but that only made it worse. Also tried GP-GL instead of auto...no go.