Timely post! I have a longtime Customer who came into my shop yesterday to look at a couple banner stands. I had one just like the one you are having problems with, but it was pretty much a new unit. I was showing him how the locking pin/key works and how I would install the banner into the unit once it was printed. I tell him, "But do not pull this pin out, I will be keeping it in until I attach the printed banner"... okay? He seems to understand.
Usually when I have an appointment with a Customer, the outside door to my shop is locked. I have a billboard outside that says "By Appointment Only"... However, if my neighbor who shares the building with me happens to have left the door unlocked while coming and going out of the shop, anybody can just walk in. So, that is exactly what happened: Neighbor comes in and leaves the outside door unlocked.
Then I get a flood of people come to the door. (Delivery man, another person bringing me money, and then the neighboring shop owner too, needing a favor)... This takes me a couple minutes to take care of everyone while my Customer is waiting, and when I turn to go back to what we were doing, whammo! He has pulled out the lock-pin and unwound my brand new banner stand. Yikes! Now it's going to be fun re-winding the thing!
After watching a couple youtube videos to refresh my brain on how to fix these things, I have again decided I hate these cheap banner stands! I am going to invest in some better banner stands (at last) and let the Customer decide which one they like best. Thank you all for your posts, this helped confirm the thoughts floating around in my mind, after this experience.
I think the better banner stands might be easier to fix if somebody goofs one up (again!!!). Did I say I hate cheap banner stands? LOL!
One of my customers complained that their retractable banner is leaning forward.
What would be the cause of this? The model is standard 33.5"x78.7" stand.
Is there any way that I can fix this for them?