Need Help Issues with Gerber Edge 2 and Windows 10

[Billings Sign Pro]

Hello,

I am looking for solutions to my issue with getting the Gerber Edge 2 to work on Windows 10. We use Omega 5.0 and our Envision and Mimaki works just fine without any error. Our Gerber Edge 2 is recognized on Omega 5.0. The issue is when I send an item to print it has an error when I go to the foil part of the print. It isn't an issue with our actual Edge because I plugged everything back into the Windows 7 computer and everything printed just fine. Any help you can give me would be appreciated.

I added photos to show you the error and the the WinUSB is supposed to be working.

Thank You

 

[Joe House]

Right click on the Gerber Edge in GQ Manager and select properties. Show us what the properties are in there.

Joe

 

[Billings Sign Pro]

Right click on the Gerber Edge in GQ Manager and select properties. Show us what the properties are in there.

Joe

Here are the Settings that I have.

 

[Jburns]

I checked my 6.5, Edge 2 and I have all the same settings and cable as you. I run on windows 10.
I would re-seat the Parralel side of the cable to the printer, and USB side to the computer and restart everything. If it still doesnt work - try a lower number port on your computer. ( I have engraving software that seems to work better on lower number ports -and not thru USB Hubs. I see your edge is on Port 10

 

[netsol]

to my thinking, you would be better off with a dlink or startech parallel port print server

 

[zillion29]

Haven't touched an Edge 2 in about 7 years, but I seem to remember some strange setup issue with an ECP Parallel Port being required in the old days. It wouldn't work on any of the old PCs because they didn't have one. Have they made the Edge 2 USB compatible since then?