Need Help Jobs cancel in the middle of printing, automatically on their own. Onyx RIP. Limited I/O?

I had this happen in Onyx 10.2, ended up deciding that the RIP computer had no business on the internet in the first place, uninstalled antivirus, have never had it happen again.

 

are you using AVAST by chance?

 

Sounds like a network issue. What type of network hardware are you using?

 

I'm assuming windows, have you listed Onyx as safe in windows firewall and defender?

 

I had this happen to me when I had my printer hooked up to my internet modem. As soon as there was an interruption in the internet the printer would throw an error code causing the print to stop.

I just had it hooked up directly from the computer to the printer. Since then and it hasn't happened since.

 

Our jobs started cancelling mid run recently so we disabled the screen saver and the power saving options in Windows 10.
Seems to have solved the problem...
(Onyx + L26500)