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Need Help Jobs cancel in the middle of printing, automatically on their own. Onyx RIP. Limited I/O?

Discussion in 'RIP Software & Color Management' started by Gnome Beard, Feb 11, 2019.

  1. Gnome Beard

    Gnome Beard Member

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    Oct 26, 2018
    California
    I recently got this message when I fired up my Onyx Postershop 12. "Network I/O is limited. Anti-virus software may be blocking access. Other network problems may exist." I don't know if this contributes to my jobs being cancelled in the middle of printing. It's kinda weird, because it only happens to my HP Latex 260, not my 360. I have 3 printers installed on my RIP.
     
  2. JBurton

    JBurton Signtologist

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    Sep 28, 2017
    Arkansas
    I had this happen in Onyx 10.2, ended up deciding that the RIP computer had no business on the internet in the first place, uninstalled antivirus, have never had it happen again.
     
  3. Christian @ 2CT Media

    Christian @ 2CT Media Major Contributor

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    Mesa, Arizona
    are you using AVAST by chance?
     
  4. Gnome Beard

    Gnome Beard Member

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    Oct 26, 2018
    California
    No, I turned off my firewall and anti virus and still getting this issue. Sux!!
     
  5. Solventinkjet

    Solventinkjet DIY Printer Fixing Guide

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    Aug 2, 2011
    Denver, CO
    Sounds like a network issue. What type of network hardware are you using?
     
  6. Christian @ 2CT Media

    Christian @ 2CT Media Major Contributor

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    Mesa, Arizona
    I'm assuming windows, have you listed Onyx as safe in windows firewall and defender?
     
  7. Brandon708

    Brandon708 Very Active Member

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    Sep 22, 2009
    Orland Park, IL
    I had this happen to me when I had my printer hooked up to my internet modem. As soon as there was an interruption in the internet the printer would throw an error code causing the print to stop.

    I just had it hooked up directly from the computer to the printer. Since then and it hasn't happened since.
     
  8. Printphics1

    Printphics1 New Member

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    Nov 19, 2018
    Markham
    Our jobs started cancelling mid run recently so we disabled the screen saver and the power saving options in Windows 10.
    Seems to have solved the problem...
    (Onyx + L26500)
     
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