Zeke Ford
Manager of Wide Format Production
I just bought this Graphtec FC900 after previously owning the Mutoh VC-1300. I am getting super frustrated with it and I just got it 2 days ago. We are using both flexi and onyx to process our jobs. In Onyx, we can get it to print to our Colorado 1650, but it is putting the barcode in the wrong corner for some reason. We figured out how to get the cutter to still read the print media but we have to lie to it in the Onyx cut server and tell it to rotate the cut file 90 degrees even though we are loading it in the regular way. That is our first issue. Our second issue is that we have some media that we can only run on our Mutoh VJ-1624x so in order to do that we have to use flexi. For some reason the Graphtec is not reading the marks that Flexi puts on our media. We have tried adding the Graphtec Type 2 Automatic marks, the Segment area marks, and no matter which marks we use it does not read them. The frustrating part about that is, when I do the Mark line Test, the arm sensor test, or the test for the recommended settings, it reads the flexi marks just fine. We've tried adjusting it to the recommended setting and everything else that we can think of. Has anyone on here had either of these two issues? I about ready to just hook my Mutoh VC back up.