After not using printer for a few weeks, test pattern printed poorly.
I ran a few clean cycles and got yellow,cyan, and black back to 100%.
There was c,y, and k ink in in the caps, but the magenta cap was dry.
Soaked heads for 99 minutes and left overnight. The next day, the machine showed a no communication with cyan head error. Unplugged and re-plugged
ribbon cable, still showed error. To test, I plugged the ribbon cable into an old head that had been replaced to test connection. Error went away. At this point, no colors would print at all. Tried a few clean cycles, did an ink fill, still no print. Unplugged the lines under the capping station before the pumps and used a syringe to pull ink through. All lines had negative pressure when heads were capped. Was able to pull ink through on c,y, and k right away. After a few soakings of magenta head, I was able to get ink to flow through. There is ink in all four capping stations, but test print or file printed from flexi or wasatch put no ink on substrate. I have restarted computer, changed settings in flexi, reset factory settings on printer, still no print. If anyone has any ideas, let me know.. Thanks
I ran a few clean cycles and got yellow,cyan, and black back to 100%.
There was c,y, and k ink in in the caps, but the magenta cap was dry.
Soaked heads for 99 minutes and left overnight. The next day, the machine showed a no communication with cyan head error. Unplugged and re-plugged
ribbon cable, still showed error. To test, I plugged the ribbon cable into an old head that had been replaced to test connection. Error went away. At this point, no colors would print at all. Tried a few clean cycles, did an ink fill, still no print. Unplugged the lines under the capping station before the pumps and used a syringe to pull ink through. All lines had negative pressure when heads were capped. Was able to pull ink through on c,y, and k right away. After a few soakings of magenta head, I was able to get ink to flow through. There is ink in all four capping stations, but test print or file printed from flexi or wasatch put no ink on substrate. I have restarted computer, changed settings in flexi, reset factory settings on printer, still no print. If anyone has any ideas, let me know.. Thanks