take the back cover off and to expose the pumps. Crimp the yellow line, it has to hold fluid when you do this, otherwise you need to take note as to where the fluid is going because the only place it can go is down the tube. You can soak the head in the fluid to keep it loose. Odds are you are looking at a bad pump, pretty common for the station not to hold fluid when there is a bad pump. Once the pump is able to pull a vaccum on the head you will get ink flowing through it again. Also make sure you don't have ink build up on the rubber seal on the capping station, this will break the seal also.