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L5x0 Fam, IT'S HERE!

Sign.ed

Sign.ed

New Member
Okay. I may be one of the few excited for this firmware but the new firmware is available to supposedly fix the heater 16:4x error.

Download

To install into your printer:
1. Download the Firmware file to your Desktop
2. Launch a browser and type the printer IP address
3. Go to the ‘Setup tab / Manual Firmware Update Tab
4. Select the firmware file on your Desktop and press ‘Update’
 
J

jayhawksigns

New Member
Our current printer has a beta version of that firmware. Hasn't thrown the 16.4x errors since it got it, but it didn't fix our other issues.
 
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Sign.ed

New Member
jayhawksigns said:
Our current printer has a beta version of that firmware. Hasn't thrown the 16.4x errors since it got it, but it didn't fix our other issues.
Click to expand...

It acknowledges that is does include other bug patches? Have you had any traction with the maintenance kit? I recently replaced mine and have not noticed any issues.


Sent from my iPhone using Tapatalk
 
J

jayhawksigns

New Member
Sign.ed said:
It acknowledges that is does include other bug patches? Have you had any traction with the maintenance kit? I recently replaced mine and have not noticed any issues.
Click to expand...

It's still having that issue. Waiting to hear back on the next course of action from HP.
 
J

jayhawksigns

New Member
Seems like HP approves certain printers to automatically take the update, like a controlled rollout. Limits errors getting to everyone like with the version 4 firmware.

Sent from my XT1575 using Tapatalk
 
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New Member
Fixed the heater issue. However my "remaining time" feature has become wildly inaccurate. :(

I had a 2’ x 10’ banner estimated at 3.5 hours. I don't think you can even make this machine output that slow. Also had a “reasonable” time frame for print size, but counts were wildly inaccurate up to 20 seconds at time.
 
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M

maximumapogee

New Member
jayhawksigns said:
Just asking, but how are your incoming voltage levels? And what temps are you printing at when the error occurs?
Click to expand...


Our voltage at the outlet ranges from about 235V to 245V. I'm using a voltage regulator with 220V output, that fixes the problem. The temp is set to the lowest setting of 140 degrees.
 
J

jayhawksigns

New Member
maximumapogee said:
Our voltage at the outlet ranges from about 235V to 245V. I'm using a voltage regulator with 220V output, that fixes the problem. The temp is set to the lowest setting of 140 degrees.
Click to expand...
Only time that error happened to me was running banner at 4 pass at the highest heat setting. I don't think the power supplies inside the printer are to the spec they specified in their spec sheet for the printer.
 
M

maximumapogee

New Member
jayhawksigns said:
Only time that error happened to me was running banner at 4 pass at the highest heat setting. I don't think the power supplies inside the printer are to the spec they specified in their spec sheet for the printer.
Click to expand...

What's your voltage?

What's the line number of your error from the event log? Mine is HeaterDeviceStormCuring.cpp:1827, maybe yours has a different cause.
 
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