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Laminate Contamination...?

r2prints

New Member
Forgive me if this is the wrong section to be posting.

Just got this shipment of laminate from Substance. It's their Ultracurve 1500 (15mil)

I didn't notice these markings until a few feet in. They seem to be consistent about every 4 inches on the left half of the material. This is fresh out of the box. Thinking it was just on the first few revolutions of laminate, I ran it a little longer. I have ran about 20 feet of it and the marks are still showing up. They are indeed within the laminate.

Anyone experience this before? Substance is pretty good with returns and whatnot but that will set me behind a few.
 

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r2prints

New Member
Substance has already reached out to me due to this post. Top notch customer service from a business that truly stands behind their customers and products. What more could you ask for? Thank you Matt from Substance Inc!
 
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