Latex 365 Ran Out of Ink-Printhead Now Bad?

Probably you have air in the lines. You should pull it with a syringe. There is a video in youtube i think showing how but i cannot find it, or someone here knows better the procedure.
Usually hp techs doing it

 

if its a new printer you have a warranty..if the head failed before 1000ml printed HP will send you a new one out overnite.

call hp or your reseller(if they provide service) they can walk you though any tricks in the service menu to get you running today.

I would try to fill flop the heads if one is working....runn a few cleanings to see if it resolves.

 

recent experience with our 360, after a few cleanings and switching out couldn't bring it back. luckily heads are fairly inexpensive @$125.00 I now keep a spare set just in case. also didn't get the warning so I go ahead and replace ink cartridge when it gets down to about 3%

 

I ran one out once on my 310 and had that same result. I just make sure and never run them out now, and I've got ridiculous miles on these print heads since I haven't done that again.

 

I have pretty much always run them out on both my old 260 and 365 and never had a problem with print heads directly afterwards.

 

Probably best to change before it tells you. Somewhere around 3-5%. It can be done mid job. We've only ever done that on banner, and we could not find where it had stopped printing while we changed the ink out. Not sure how it looks on other materials.