Need Help Latex 370 reds fading in and out.

[Charles@TheSignDude]

Any ideas or suggestions to fix.
Our HP latex 370 seems to fade in and out when we printing reds. see attached photo (edited to view beer on screen)

 

[MikePro]

assuming your test print is firing 100%, then it seems like ink starvation. try pulling out your ink cartridge and give it a jiggle, if it feels empty then it probably is lower than it is registering within the machine.

 

[Charles@TheSignDude]

assuming your test print is firing 100%, then it seems like ink starvation. try pulling out your ink cartridge and give it a jiggle, if it feels empty then it probably is lower than it is registering within the machine.

If that is the case how do i resolve the issue?

 

[Joe House]

Replace it with a new one???

 

[Asuma01]

Call up HP tech support and troubleshoot it. You probably just need to replace a printhead.

 

[MikePro]

lol, yes. new ink cartridge would (could) be the fix

 

[eahicks]

Just tell the client 'gradient effects were added; no charge!'