sajego
Since 2010
A few weeks ago my magenta stopped printing in the middle of a large job that really needed magenta. I troubleshooted the ink system parts and got it partly working again, and then it was gone completely along with the Cyan. Turns out the F1 fuse was blown. My tech (unofficially) said try unplugging the ribbon cables between the print head and carriage board to see which print head was the problem. Either both are or neither are, the fuse blows any time I turn the printer's subpower on.
To me, this doesn't sound like something that can be solved by replacing print heads, and I'm worried the new print heads will be damaged.
What's the next step? I'm happy to have a tech look at it but I don't have a local tech since I moved to the Reno area from Virginia and the local salespeople don't want to support my machines since they didn't sell them to me.
To me, this doesn't sound like something that can be solved by replacing print heads, and I'm worried the new print heads will be damaged.
What's the next step? I'm happy to have a tech look at it but I don't have a local tech since I moved to the Reno area from Virginia and the local salespeople don't want to support my machines since they didn't sell them to me.