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Looking for HP Designjet Technician/Service Provider in Central Florida

Discussion in 'Hewlett Packard' started by theeventsource, Sep 7, 2013.

  1. theeventsource

    theeventsource Member

    Jan 16, 2008
    Hello everyone!

    Can anyone recommend a reliable, honest, service company for the HP Designjet 8000s? I know air is getting in the magenta line, but everyone we've had come by has tried to sell us their cleaners, tell us we're not maintaining it right, etc. Long Story short, no matter what they say or do, it still seems like air is getting the line and none of them will acknowledge that.

    We've cleaned everything, replaced the head, replaced the ink and still we lose the magenta within 5 minutes. The printer runs like a champ otherwise.

    So, if you know someone in Florida who actually knows how to diagnose and think like a mechanic (not someone who goes through the motions and doesn't know what do once the problem doesn't fit the script in their heads), please let us know.

  2. NoMovingParts

    NoMovingParts New Member

    Feb 16, 2011
    HP tech

    Jake - Printer Up
  3. ANewBeat

    ANewBeat New Member

    Mar 21, 2012
    Palm Beach Gardens, FL
    HP Tech

    We have had the exact same issue. We had Grafx Network (who have a tech based in Melbourne) replace everything except the ink supply line and ink filter. The problem has not reoccurred recently, but we are taking delivery of a new Roland tomorrow. HP has completely abandoned these machines.

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