Lost all 3 machines in Flexi's Production Manager

[Kemble]

Went to computer this morning to start the work day. Send my first job and when Production Manager opened my 24" Graphtec, 54" Q series, and 48" ValueJet were missing. I figured it had something to do with several critical windows 7 64-bit updates that were installed last night. So I thought nothing of it and just reinstalled the 3 machines.

Went to send a job to the printer and get the "Can not open port" error. WTF? I rechecked my install procedure, uninstalled, reinstalled, rebooted the computer, rebooted the printer. Couldn't seam to find out whats wrong.

THEN.... Upon quadruple checking, I noticed the TCP IP number changed from .100 to .101 on the printer itself. WTF ? I changed the port in production manager from .100 to .101 and it sent the job and printed.

3 months of no issues and then all of a sudden the printer decides to change it's IP all by itself. I'm going to just assume it was provoked somehow by the windows 7 updates I installed but how, I dunno. This ever happen to anyone else?

Has anyone else opened up Production Manager only to find out all their devices were missing?

 

[iSign]

it's been over a year or two, but I seem to remember something like that. I know when I migrated from one computer to another, i thought it would be easy to reload flexi, reload the mimaki drivers, & be off to the races.. instead it was two days of looooong tech support calls to Advantage where i bought the printer & to SAi regarding Flexi.. not only was it a PITA for me, but it seemed quite complicated to them as well... so I know now to be cautious in making any tweaks to that system, unless i have to.

 

[gabagoo]

Every few months I start up my Flexi and this box opens and it has no idea what kind of printer and cutter I have , so basically the print manager and all the files in there are missing until I get it to reload the drivers...then POP come back all the files. I run xp and have brought this up here before but it seems I was the only one experiencing it.
The only thing I dont like about that happening is after the drivers are reloaded, every job after that is set for delete after printing or cutting and it takes me forever to find where in the software I can get it to hold the jobs until I decide if they should be deleted. Sounds weird to many, but because it happens so infrequently I can never remember where that setting is lol

 

[signcrafters london]

Production Manager > Setup > Default Job Properties > Workflow tab > After Output = Delete/Hold/Archive

 

[gabagoo]

Production Manager > Setup > Default Job Properties > Workflow tab > After Output = Delete/Hold/Archive

you think I will remember that in 60 days!!!!!! thanks lol

 

[tcorn1965]

If I understand you correctly, your printer loses it's IP from time to time and gets assigned a new one. I know how you can keep your printer from changing it's I'P.
In your router under DHCP reserve the IP with the printers mac address, that way if your printer loses it again the router will give it the same one back.

Terry

 

[Techman]

Turn off all microsoft autoupdates.

Do not accept them automatically.

This way you can do them manually and then,, when a problem appears you will have at least a good clue what happened.

 

[Kemble]

If I understand you correctly, your printer loses it's IP from time to time and gets assigned a new one. I know how you can keep your printer from changing it's I'P.
In your router under DHCP reserve the IP with the printers mac address, that way if your printer loses it again the router will give it the same one back.

Terry

Thanks for that info !

Turn off all microsoft autoupdates.

Do not accept them automatically.

This way you can do them manually and then,, when a problem appears you will have at least a good clue what happened.

Yup, I did just that.