LXi not connecting to Production Manager

[wideglideowner]

I have LXi version 6.6 sign making software and when I click on cut/plot I get a message that says failed to conect to Production Manager. any help?

 

[gvgraphics]

Same pc or over a network?

 

[wideglideowner]

same pc

 

[K3]

I get this every now and then with mine as well. It seems if I just reboot my plotter and also save your work and restart LXI and it seems to work for me. Hope this helps.

 

[wideglideowner]

I've uninstalled LXi and re-installed it but I still get the pop-up that says "Conection to Production Manager failed, try to connect again?" Yes or No. I click "yes" and the same message keeps popping up.

 

[signage]

What do you have for a firewall? What about anti-virus?

 

[K3]

http://www.signwarehouse.com/support/

Try going here to see if it will help. They tell you to go to "start", "programs", then go to LXI, and click on clear preferences. There are some steps after that if it dont work.

 

[wideglideowner]

Thanks for all the help and ideas.

 

[signage]

Did you get it working? If so it would help other if you state what you did to get it working!

 

[wideglideowner]

I disabled my firewall and Norton antivirus and it works great!