magenta not working

[tmac]

I am having a problem today with my sp540v I went to print something red and noticed it was printing yellow,I did a test print and noticed the magenta was not printing,I did a regular clean then a medium,then a powerful. Ithen opened and manually cleaned. I then did a test print and noticed a light magenta but not as strong as usual. I also put a new cartridge in and now am printing orange instead of red.anyone have any suggestions?thanks

 

[totalimage]

Well we had problem simular to what you stated and had to replace the head. When you do a test print do all the squares atleast print?

 

[ljbutler1951]

I just had this problem too. Putting in a new magenta cartridge did not help.

My tech says that he has been telling Roland about this.