Mimaki Black Fades Turning Purple. help!

[ramstudios1]

We are using a Mimaki jv3-160SP and using Flexisign pro as the print program. Everytime we print out something with a black fade made with flexi it has a purple tint to it. we have no idea if its the setting in flexi or the printer or what. please help

 

[Rooster]

It's your media profile. It's not producing a a neutral grayscale.

 

[ramstudios1]

Thank you for the response, is there a suggested setting you can recommend? or do we just have to tinker with it and do some tests until we can figure it out?

 

[serverjohn]

Ram...
The easiest thing maybe to take out some cyan when you rip it. The hardest and best thing would be to make a profile for you printer and media that has the proper initial settings. This is a long drawn out process if you don't know what you are doing. You may want to talk to your supplier and see if they have a tech that can come out and help you.