Mimaki CJV30 Not Connecting To PC

[Jack1995]

I have just had new PC installed. It only has USB 3.0 ports and one USB 3.1 port, can I use these to connect to the USB 2.0 cable that is coming from the machine. If not is there an adapter that I can buy to solve the issue.

 

[balstestrat]

Yes you can. It's backwards compatible.

 

[Jack1995]

Thanks for the quick response. When setting up the print queue there is no option to select the usb option in the port setting. Other than not being comparable with USB 2.0 is there any other reason for this

 

[balstestrat]

I don't know how Rasterlink works but maybe it's best you grab a screenshot and post it here, of where the USB selection should be and people have wayy more information to help you.

 

[Jack1995]

I am not using rasterlink. I use coloursure from Atlantic tech services which is a branded version of digital factory v10. In this screenshot there is a selection for CJV30-02 but on my new PC this option is not available.

 

[jimdtg]

Once you installed Mimaki CJV30's driver, you will have that option.

 

[Jack1995]

Once you installed Mimaki CJV30's driver, you will have that option.

This has solved this issue.

Your a lifesaver. I can actually do some work for the first time in two days!!!

Cheers

 

[Neil]

Que

I am not using rasterlink. I use coloursure from Atlantic tech services which is a branded version of digital factory v10. In this screenshot there is a selection for CJV30-02 but on my new PC this option is not available.

Question for you Jack - do you have profiling capabilities in your Digital Factory v10?