i remember when my first head was starting to go, our tech gave me a million things to look at, one including static, but also told me that we also might need a new printhead.
He left, without fixing a thing, we paid him $500 for the trip, bought a $100 humidifier, burned another $200 in materials/ink trying to print projects limping on an overspraying head, and spent countless hours stressing about what else it could be....
in the end, I secretly cursed the tech. for his lack of definitive answer and never called him again. I learned how to install my own printhead (instead of his quoted $1500) and have replaced 3 of my own now in the past two years. It sucks, really, but I'm just trying to save you some time/effort.
also noted: I've had some overspray issues fixed via headwash. Its a pain since the carts are like $60 a pop (and you only get like 2-3 headwashes out of them... although I now refill my old ones myself for like $5 each), and you burn a TON of ink, but its a BIG sigh of relief if it pans out.