I have a 54" roll of media on my printer. Usually the media sensor will give me between 52.75" and 53" of "printable area". I never layout anything to print that is more than 52" wide because of this.
I put a new 54" roll on and now the printer won't "sense" more than 47 to 49" of area.
I'm about ready to grab a sledge hammer...
I've cleaned and blown out the sensor and platen, I've repositioned the media, I've locked and unlocked the clamp so it would "sense the media" and turned the printer on and off all at least 2 dozen times and never get more than 49". I can't lay this design out again to compensate for this baloney, it would take too much time.
Any ideas?
I put a new 54" roll on and now the printer won't "sense" more than 47 to 49" of area.
I'm about ready to grab a sledge hammer...
I've cleaned and blown out the sensor and platen, I've repositioned the media, I've locked and unlocked the clamp so it would "sense the media" and turned the printer on and off all at least 2 dozen times and never get more than 49". I can't lay this design out again to compensate for this baloney, it would take too much time.
Any ideas?