he is honest he did not even tell me he was a dealer until i got the email from him with the information i requested then i knew he was a dealer all i knew is what he said he was a tech for seven years but when my printer is down i get worried so i pay less attention to what goes on i just want my baby up and running again so it is all my fault sorry Digiprints for getting you in trouble my sincere apologies to both of you guys after all you were just trying to help me in my time of needNo you're fine. You can post whatever you want! Just got to keep the competition honest is all.