We have an intermittent problem with a JV33. Periodically it will crash with a message: An error has occurred during output (W). <A device attached to the system is not functioning. {31}>-[Get Overlapped Result}_(0x02088002). The printer still has data but stops printing and has to be restarted. The rip is RasterLink III. Any suggestions will be appreciated.
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Mimaki JV33 Crash
- Thread starter JohnsonDW
- Start date
Dice
New Member
what version of RasterLink III?
I would recommend that you make sure you have the laster version of RasterLinkIII installed which is 1.21 Update link here:
http://www.mimaki.co.jp/english/download/uc_index.php
If your on the latest version the next would be to update the firmware on your JV33.
You can be comfortable updating RasterLink.
Next step should really be done by a tech as there is some risk. Upgrading your firmware to the latest.
http://www.mimakieurope.com/firmwar...ies_windows-news,body-en-169.html?p=0-0&pop=1
Make sure you look to see what firmware you currently have and you'll need to install each update separately. So for instance if you have 2.0 you need to update to 3.1, then update to 4.1
If you don't feel comfortable doing this you need to get your mimaki tech out.
I would recommend that you make sure you have the laster version of RasterLinkIII installed which is 1.21 Update link here:
http://www.mimaki.co.jp/english/download/uc_index.php
If your on the latest version the next would be to update the firmware on your JV33.
You can be comfortable updating RasterLink.
Next step should really be done by a tech as there is some risk. Upgrading your firmware to the latest.
http://www.mimakieurope.com/firmwar...ies_windows-news,body-en-169.html?p=0-0&pop=1
Make sure you look to see what firmware you currently have and you'll need to install each update separately. So for instance if you have 2.0 you need to update to 3.1, then update to 4.1
If you don't feel comfortable doing this you need to get your mimaki tech out.
Solventinkjet
DIY Printer Fixing Guide
Uninstall then re-install the Mimaki USB driver (get the latest one on Mimaki's website). Clean up space on your hard drive and if that doesn't work, try using a different USB port on your computer and then a new cable. If that doesn't work, you could have a dmaged USB port on the printer or computer.
nashvillesigns
Making America great, one sign at a time.
mimaki jv33 crash
the first thing i would do is replace the USB cable.
the second thing i do is outline all the fonts in that offending file.
if those don't make a difference, switch the USB port by step one....
(personally, reinstalling a software is the LAST thing i do.)
Mimaki software is a pIA.
-Mosher
((p.s. i own a JV33 and used rasterpro3 in old dell pavillion. i upgraded to rasterpro5 and windows as well.))
the first thing i would do is replace the USB cable.
the second thing i do is outline all the fonts in that offending file.
if those don't make a difference, switch the USB port by step one....
(personally, reinstalling a software is the LAST thing i do.)
Mimaki software is a pIA.
-Mosher
((p.s. i own a JV33 and used rasterpro3 in old dell pavillion. i upgraded to rasterpro5 and windows as well.))
Rooster
New Member
Just updating an old post with new information.
If you're using wasatch softrip (it may apply to others as well). The printer has a tendancy to change the USB designation. Where the RIP is looking for USB-1, the printer may have changed itself to USB-2 or USB-3. If you update the USB# in the device settings it reconnects.
If you're using wasatch softrip (it may apply to others as well). The printer has a tendancy to change the USB designation. Where the RIP is looking for USB-1, the printer may have changed itself to USB-2 or USB-3. If you update the USB# in the device settings it reconnects.