either you’ve got something dragging off the head carriage (lint, piece of vinyl, etc) which is likely near the black head and is causing those marks of the head is damaged but I’m betting it’s something dragging. Look everywhere with a flashlight, not just next to the head.
you’ll often get ink mixing between channels right after a long soak. If it doesn’t clear after a few cleanings you would then worry.
it could be a damaged head but I wouldn’t jump to that conclusion yet.