Mouse & KVM switch

[Colin]

I just bought a new ATEN CS682 DVI KVM switch (these are high quality units). It requires a USB keyboard & mouse, so I bought a new Microsoft Digital Media 3000 KB, and a new Microsoft Comfort Mouse 6000 to replace my old PS/2 mouse.

The KB works fine with the switch, but the mouse doesn't work at all. I even downloaded the files for it from the MS site. It works if I just plug it into a regular USB port, but not in the KVM switch where it must go.

Any fixes for this?


PS: An old Logitech USB mouse from my wife's computer works in the switch, but I'd really like to get this new MS mouse to work.

 

[signmeup]

Bad mouse maybe? Does the MS mouse work anywhere else?

 

[njshorts]

I just bought a new ATEN CS682 DVI KVM switch (these are high quality units). It requires a USB keyboard & mouse, so I bought a new Microsoft Digital Media 3000 KB, and a new Microsoft Comfort Mouse 6000 to replace my old PS/2 mouse.

The KB works fine with the switch, but the mouse doesn't work at all. I even downloaded the files for it from the MS site. It works if I just plug it into a regular USB port, but not in the KVM switch where it must go.

Any fixes for this?


PS: An old Logitech USB mouse from my wife's computer works in the switch, but I'd really like to get this new MS mouse to work.

You're not going to like this, but I've seen the same thing before with a few different KVMs... sometimes, KVMs just dont like a few pieces of hardware.

Contact the manufacturer, see if they've run into it before.

 

[Colin]

Bad mouse maybe? Does the MS mouse work anywhere else?

Yes, as I said:

It works if I just plug it into a regular USB port, but not in the KVM switch where it must go.

 

[Colin]

Just got this from Aten:


Try this

[Scroll Lock] [Scroll Lock] [m] [Enter]

restart your computer the mouse will work.


What the heck do they mean? Do I just hit the Scroll Lock key twice, then m, then Enter?

 

[TheSnowman]

If that actually works, that's the awesomest thing I've seen this week.

 

[Colin]

When I entered that procedure on the old XP machine, nothing happened, but when I did it on the new Win7 machine, it worked!