CES020
New Member
We took a pdf file for our plotter to Kinkos to have printed and bound. They provide the file in pdf format, no hard copies available.
The guy at Kinko's opened the file and would not print it without my guy signing a "hold harmless" agreement. He didn't sign it because he didn't know enough about it to sign it. He did explain to the guy it was for a piece of equipment we purchased and that they supplied the file with the machine.
Nope, not having it.
Went to the next Kinko's up the street, they opened it, said "come back in 15 minutes, it'll be done".
I've had plenty of manuals printed at Kinko's over the years. Never once have I been asked to sign a "hold harmless" agreement.
If suppliers are going to stop printing manuals or offering hard copies, what choice do we have, but to have it printed ourselves.
So, okay to print manuals for machinery we bought, or have we clearly crossed into the dark underbelly of thievery?
The guy at Kinko's opened the file and would not print it without my guy signing a "hold harmless" agreement. He didn't sign it because he didn't know enough about it to sign it. He did explain to the guy it was for a piece of equipment we purchased and that they supplied the file with the machine.
Nope, not having it.
Went to the next Kinko's up the street, they opened it, said "come back in 15 minutes, it'll be done".
I've had plenty of manuals printed at Kinko's over the years. Never once have I been asked to sign a "hold harmless" agreement.
If suppliers are going to stop printing manuals or offering hard copies, what choice do we have, but to have it printed ourselves.
So, okay to print manuals for machinery we bought, or have we clearly crossed into the dark underbelly of thievery?