dsrgraphics
New Member
I've been having and issue with my 4 year old Mutoh ValueJet 1204. It has these small streaks on the right side of the prints in all colors excluding yellow. If I print with the printhead in the raised position there are no streaks but, there is really fine almost like fuzz where the streaks would normally be. I have tried cleaning it on strong several times. It works fine for one print or so and then the issue returns. I have cleaned the wiper and around the cap nothing has worked. I've tried to run the cleaning cartridges with the head wash menu like it says in the manual but when I go thru the options in the setup menu there is not a head wash menu. It has a menu called long store instead. I purchased this printer from SignWarehouse but, my warranty has expired. I attached a photo below. Any help would be greatly appreciated!