Need Help Mutoh 1324 is telling me to insert cleaning cartridges

[Melissa Keuhs]

I am new to digital printing and I have a Mutoh 1324Vj 54" printer. During printing a message pooped up telling me to remove cartidges and insert cleaning cartridge. I have all new ink cartridges in the printer but it is showing that I have no ink when I go to ink status. Can someone please advise.

 

[Modman]

This exact same thing happened to me also. Anyone have an idea how to fix this issue.
Mutoh vj 1304

 

[Umca]

It means the priner is swithed to longstore or cleaning mode. For fix it you have to go in diagnostic menu and change working mode parameter to correct one.

 

[Modman]

It means the priner is swithed to longstore or cleaning mode. For fix it you have to go in diagnostic menu and change working mode parameter to correct one.

 

[Modman]

Thanks for the quick reply. How does one go about clearing this to resume normal printing?

 

[Modman]

I got it working again.

 

[GAC05]

I got it working again.

Good news.
What did you have to do?

 

[Modman]

I started a small charge on the cleaning mode and it fired up and took off thankfully.