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Need Help Mutoh 1324 is telling me to insert cleaning cartridges

Melissa Keuhs

New Member
I am new to digital printing and I have a Mutoh 1324Vj 54" printer. During printing a message pooped up telling me to remove cartidges and insert cleaning cartridge. I have all new ink cartridges in the printer but it is showing that I have no ink when I go to ink status. Can someone please advise.
 

Modman

New Member
This exact same thing happened to me also. Anyone have an idea how to fix this issue.
Mutoh vj 1304
 

Umca

New Member
It means the priner is swithed to longstore or cleaning mode. For fix it you have to go in diagnostic menu and change working mode parameter to correct one.
 
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