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Need Help Mutoh 1324 is telling me to insert cleaning cartridges

Discussion in 'Mutoh' started by Melissa Keuhs, Mar 11, 2020.

  1. Melissa Keuhs

    Melissa Keuhs New Member

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    Mar 11, 2020
    Michigan City Indiana
    I am new to digital printing and I have a Mutoh 1324Vj 54" printer. During printing a message pooped up telling me to remove cartidges and insert cleaning cartridge. I have all new ink cartridges in the printer but it is showing that I have no ink when I go to ink status. Can someone please advise.
     
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  2. Modman

    Modman New Member

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    Mar 26, 2019
    Alberta
    This exact same thing happened to me also. Anyone have an idea how to fix this issue.
    Mutoh vj 1304
     
  3. Umca

    Umca Member

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    Sep 4, 2015
    UA
    It means the priner is swithed to longstore or cleaning mode. For fix it you have to go in diagnostic menu and change working mode parameter to correct one.
     
  4. Modman

    Modman New Member

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    Mar 26, 2019
    Alberta
     
  5. Modman

    Modman New Member

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    Mar 26, 2019
    Alberta
    Thanks for the quick reply. How does one go about clearing this to resume normal printing?
     
  6. Modman

    Modman New Member

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    Mar 26, 2019
    Alberta
    I got it working again.
     
  7. GAC05

    GAC05 Major Contributor

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    Dec 27, 2005
    Guam USA
    Good news.
    What did you have to do?
     
  8. Modman

    Modman New Member

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    Mar 26, 2019
    Alberta
    I started a small charge on the cleaning mode and it fired up and took off thankfully.
     
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