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Mutoh 1608HS brand new and missing nozzels

Discussion in 'Mutoh' started by SignTeam.us, Aug 22, 2012.

  1. SignTeam.us

    SignTeam.us Member

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    Feb 4, 2006
    USA, IL
    I have missing nozzels on the black since the day of the installation and they are getting worse on the black and Mutoh said that a 5% of missing nozzels is ok in a brand new machine.

    Have you ever heard this before? my prints on the dark colors has banding even at high quality.

    Thanks,
     
    Tags:
  2. FatCat

    FatCat Very Active Member

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    Feb 12, 2007
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    Man, I can hardly believe Mutoh would say that - are you sure this wasn't said by your tech or the company you bought it from? How long ago was this machine installed, and di you buy it new?

    I can honestly say if I bought a new printer and the manufacturer said 5% missing nozzles on a new machine was "OK" or "in spec" I would tell them to come pick it up.
     
  3. SignTeam.us

    SignTeam.us Member

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    USA, IL
    This is by the company I bought it. this is my second machine The first one was a "Lemon" and they exchange for this demo unit.
     
  4. SignTeam.us

    SignTeam.us Member

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    USA, IL
    The company I bought says "The reason is because the nozzel check on the Mutoh is better than any other machine and you can see any missing nozzels better." :omg::omg::omg: (I don't believe this bs) I have a Roland eco solvent for almost 4 years and never had a missing nozzel.
     
  5. tomence

    tomence Very Active Member

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    Who did you buy it from? Brand new machine should act and print like brand new machine.
     
  6. SignTeam.us

    SignTeam.us Member

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    USA, IL
    Thanks to this forum just got a phone call, they will replace the head! :smile:

    "The Power of Signs101.com":U Rock:
     
  7. heyskull

    heyskull Very Active Member

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    I would not be happy with a new print head!
    Your machine was bought new and then replaced with their demo unit, which is second hand?!!
    The only thing I would be happy with is a NEW printer.
    If you buy new it should work perfectly.

    My 1604 is nearly 5 years old and I have only one blocked black nozzle, three on the cyan and magenta and yellow are perfect.
    It has never had a printhead and only has had the capping station and wiper replaced.
    I reckon I am still under their 5% missing nozzles limit for good printing!

    If all you can get out of them is a print head I would check the lifetimes of the machine to roughly see how much work it has done.
    Also when the tech comes to replace the head I would watch intently so that you will be able to do a print head swap yourself.

    SC
     
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