Mutoh Help!!!

[RSR571]

One of the guys here have hit a button on the printer when he was switching out material and now it is stops printing at about 36" (width) I have 54" material in there and I do not know what he did so any help would be great. thanks

 

[DRPSignsNGrafix]

Which mutoh? and did you tell it to redifne material?

 

[RSR571]

Mutoh Toucan LT

 

[P Wagner]

Make sure that the paper size is set to Roll, and not CutSheet. On the Mutoh Falcon printers, it is pretty easy to inadvertedly change from one to the other. 36 inches sounds like a CAD paper size for cut sheet E-size drawings.

Bob

 

[RSR571]

Its on roll, how do i redefine the material?

 

[DRPSignsNGrafix]

Not sure on a toucan Sorry

 

[RSR571]

Thanks anyway, I appreciate any ideas because I'm at a loss and I think its going to be something really stupid.

 

[randya]

Check your RIP settings.

On the printer, make sure your media detect is on and normal
Check media width in the printer, if it is correct, then width is probably being overridden by RIP

 

[RSR571]

where is the media detect?

 

[RSR571]

Thanks for the help we got it figured out. you guys are the best.

 

[randya]

So what was it?

 

[RSR571]

he had the (Paper) media detect on off.

 

[randya]

Thanks

I believe that with the media detect off, you have to manually enter the media width in mm.
If you need to do so, a metric converter is located here:
http://www.mutoh.com/userresources/conversion.html

 

[MacDaddy]

Update Please?