Need Help Mutoh RJ 900 X - Charging the Ink Lines

Hello all,

I come to you, again, for help. I have been fighting with our Mutoh for two weeks. Friday, Jan 31, It printed fine. The following Monday, Feb 3, it showed a lot of missing segments on the nozzle check. I alternated between cleaning cycles and nozzle checks until I decided that it was only going to get worse. We just replaced the head in October but it seems that is the issue once again. So yesterday we replaced the head. the problem now is that all of the ink has sucked back toward the ink tanks and I cannot get it to push to the head. I have searched the settings for an initial fill, or an initial charge, or something that suggested it may flood the lines but have found nothing. Mutoh isn't very helpful as they want you to hire their service tech at like $125 an hour. So what do you think? Is there a way to do this through the settings?

 

I am not sure when the maintenance station was replaced, It is possible that it never has. The printer is less than 2 years old. I did replace the dampers and O-Rings when I replaced the head. It is also possible that it is not seated correctly. I cannot say for sure on that as my boss did that part, not myself.

 

The print head was not seated correctly. I failed to make sure it was sitting level in the carriage. Once that was taken care of it all started working