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Mutoh RJ900 Wasatch Problem ?

Discussion in 'Mutoh' started by action2u, Dec 4, 2012.

  1. action2u

    action2u New Member

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    Mar 9, 2012
    Mutoh RJ900C Sublimation.

    When I load a rip , the printer will only print about 8 to 10 inches of
    artwork....will not print the whole 42 inch width of file.
    Will print total length of file but will not print width. ??
    I use wasatch Softrip....never had a problem before.
    I have re-booted and re started printer many times.
    Printer does measure paper at start up no problem.
    Layout setting in software is at 42 inches.

    Can anyone give me a hand ?? Thanks.
     
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  2. rubo

    rubo Member

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    16
    Aug 4, 2011
    glendale ca
    are you on windows or mac? try to print with the driver - no wasatch - to see if it's the rip or the printer. and turn the paper size check off - you know the size, the printer doesn't need to now.
     
  3. action2u

    action2u New Member

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    Mar 9, 2012
    Update

    Turns out some parameters in the printer got changed some how, do not
    know if power surge or what...??
    Now printing.

    Thanks to all who responded.
     
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