Need Help mutoh vj 1204 AS

[joey bean]

Moved my computer and printer to the new shop today, and for some reason the printer won't communicate with the printer anymore.

Using Flexi sign.
When I send to print it rips, and says printing. No port error.
Currently using a USB to connect - plugged back into same port.
Ran a test on the USB cord, to my cutter and it works fine, so not the cord or USB port on computer.



Any other ideas or suggestions out there? Thanks in advance.

 

[Sindex Printing]

If I remember right I have to assign the port on mine when I switched computers a couple years ago. Have you tried this?

 

[Nick761]

Its highly recommended to use an ethernet cable direct to the PC for communication. This is how my VJ1204 is set up. Been working like a charm for 6 years!

 

[Keith van der Westhuizen]

Hi; i have experienced similar problem in the past.
Just assign your port and it should work; can google how to do it or ask your IT Tech to do it for you. however Nick761 is right. Using an ethernet cable is the best and most stable connection.

If none of this works; then you will need to test the port on the printer board maybe it got damaged during the move when the USB was removed (however very unlikely but these things happen).

 

[premiercolour]

Moved my computer and printer to the new shop today, and for some reason the printer won't communicate with the printer anymore.

Using Flexi sign.
When I send to print it rips, and says printing. No port error.
Currently using a USB to connect - plugged back into same port.
Ran a test on the USB cord, to my cutter and it works fine, so not the cord or USB port on computer.



Any other ideas or suggestions out there? Thanks in advance.

We are a Mutoh and Flexi dealer. Just give us a call on the next business day and ask for Alex. Just say Francis referred you to call. Glad to be good help on Signs101.