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Need Help mutoh vj 1204 AS

Discussion in 'Mutoh' started by joey bean, Nov 23, 2018.

  1. joey bean

    joey bean New Member

    Nov 23, 2018
    Moved my computer and printer to the new shop today, and for some reason the printer won't communicate with the printer anymore.

    Using Flexi sign.
    When I send to print it rips, and says printing. No port error.
    Currently using a USB to connect - plugged back into same port.
    Ran a test on the USB cord, to my cutter and it works fine, so not the cord or USB port on computer.

    Any other ideas or suggestions out there? Thanks in advance.
  2. Sindex Printing

    Sindex Printing Member

    Nov 17, 2018
    If I remember right I have to assign the port on mine when I switched computers a couple years ago. Have you tried this?
  3. Nick761

    Nick761 Member

    May 3, 2015
    Grass Valley
    Its highly recommended to use an ethernet cable direct to the PC for communication. This is how my VJ1204 is set up. Been working like a charm for 6 years!
  4. Keith van der Westhuizen

    Keith van der Westhuizen New Member

    Oct 12, 2018
    South Africa
    Hi; i have experienced similar problem in the past.
    Just assign your port and it should work; can google how to do it or ask your IT Tech to do it for you. however Nick761Nick761 is right. Using an ethernet cable is the best and most stable connection.

    If none of this works; then you will need to test the port on the printer board maybe it got damaged during the move when the USB was removed (however very unlikely but these things happen).
  5. premiercolour

    premiercolour Sales and services from S. California

    We are a Mutoh and Flexi dealer. Just give us a call on the next business day and ask for Alex. Just say Francis referred you to call. Glad to be good help on Signs101.

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