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Paper size and paper direction.
Also Looks like you do not have enough gripper/feeder margin.
Try running same paper with smaller image as a test.
You're trying to push 300 gsm paper through a Bizhub AND double sided? That's your problem right there. Either run one side at a time or run lighter paper. I have a fleet of BizHubs and would never run paper that thick through them. Jobs like that get sent to a large wholesale printer at my business.
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