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This is probably the wrong spot for this but we are in need of one ASAP. We have parts coming for our disabled one today but if that doesn't work we want to get another printer coming right away.
I've had good luck using Simple Green for an overnight head soak. Wet a paper towel, lay
it over the capping station and slide the printhead back over.
I'd still hesitate about using Simple Green, but at least checking the MSDS sheet it doesn't have as much nasty crap as Windex. The ammonia and other solvents in Windex means all sorts of trouble for most water based inks.
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