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Need an Invoice

Discussion in 'Roland' started by ldouble619, May 22, 2008.

  1. ldouble619

    ldouble619 Member

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    Ok, I have a problem. I sold my Roland PC-60 and UPS absolutely destroyed it!! I think they ran it over with the brown truck a few times. anyway after fighting with them and getting a lawyer involved now they are going to give me some money back, however they want a original invoice or certified proof in writing the new replacement value. Does anyone have any thing or know where I could get something?? thank you in advance.
     
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  2. D&Tgraphics

    D&Tgraphics Very Active Member

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    Call the company that you bought it from.
     
  3. Gino

    Gino Premium Subscriber

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    First of all.... did you insure it properly ??
    • Did you package it properly and as Roland themselves tell you... only send it in the original boxes or purchase new ones to protect yourself from damage ??
    • How long ago did you purchase it ??
    • Big ticket items usually don't have the receipts thrown away.
    • Call the distributor you got it from and ask them to make you a dummy copy.
    • If you bought it privately.... call them and as them for a copy of the receipt.
     
  4. Pro Image

    Pro Image Major Contributor

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    Ill write you a invoice but you got to split the money with me................








    JUST KIDDING........!!!
     
  5. ldouble619

    ldouble619 Member

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    I bought it from a private party....I it was awhile ago, I do think I have there number..
     
  6. OldPaint

    OldPaint Major Contributor

    you do realize UPS AINT GONA GIVE YOU WHAT YOU PAID FOR IT WHEN YOU BOUGHT IT?????
     
  7. TheSnowman

    TheSnowman Major Contributor

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    Call them, have them get ya another one. That's your only bet in this case.
     
  8. ldouble619

    ldouble619 Member

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    I know that they are not going to give what I paid. Is there anyone that could give me a certified value of a PC-60?
     
  9. Poconopete

    Poconopete Very Active Member

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    They should be paying what you sold it for + actual shipping costs, they do not pay any handling or packaging fees. If you sold it on ebay you have all the papers you need, print out the sales record & you're done. Unless you are trying to get more for it.......
     
  10. totalimage

    totalimage Active Member

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    We had the same problem. We shipped to Camm tech in Mass. and they gave a estimate to fix it. UPS then paid for the cost to fix and shipped it back to us.
     
  11. ldouble619

    ldouble619 Member

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    Is there a company I can contact to get a estimate for repair?
     
  12. ecsw

    ecsw Member

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    Why not show them the receipt that your giving your buyer. Its a valid receipt showing what its present day value is.
     
  13. Mike Paul

    Mike Paul Major Contributor

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    :beer . :popcorn:
     
  14. totalimage

    totalimage Active Member

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    Yes it is called Camm Tech located in Mass. Ask for Brian ..I dont have a #. They are a Roland warranty dealer.


     
  15. mtmdesigns

    mtmdesigns Active Member

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    Post the pics of the broken pc-60.
     
  16. ldouble619

    ldouble619 Member

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    Thanks guys, I contacted roland and they are giving me a quote
     
  17. mondo

    mondo Active Member

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    They will and specially if you've been shipping thru them all the time. there would be no questions asked. As long as you have an Invoice or proof of purchase.
     
  18. Pat Whatley

    Pat Whatley Major Contributor

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    Just hope they don't do a search for Roland PC-60 problems. They might send you bill and tell you they did you a favor by destroying it and you should pay them a little more.
     
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