Need some help with my fc8000

[bad65ss]

Hello all, I am having an issue with my graphtec plotter and I am wondering if anyone else has this problem or maybe knows of an easy fix. We just upgraded from Windows XP to Windows 7 . Prior to the upgrade the plotter worked great. What is happening now if if I send a job to the plotter it will cut then it will pause, the screen on the plotter will go from "working" to "ready" then it will continue to cut the job for a few letters then pause again, continue to cut then pause and keep doing that. If the job is a contour cut ( ie. large boxes or something simple in shape) it cuts it normally. It seems that text is the problem

Is there a setting I am missing? I can't have this plotter take over an hour to cut out 18 2" x 15" stickers

PS I am using flexi if that matters

 

[AUTO-FX]

well since no one else has made any suggestions- i'll take a shot. my 7000 , which is actually a rebranded signwarehouse graphtec, is set up as a "printer". if yours is set up this way, try going to printer>printer properties>advanced and make sure the box is checked for "spool print jobs"

 

[AUTO-FX]

BTW, welcome from SE PA

 

[bad65ss]

Thanks for the help Auto-fx . I`ll take a look when I get in the shop and see if that will fix it.

I kept hearing all these horror stories about things not working with Windows 7 ( flexi being one of them) so we were reluctant to switch. But besides the cutter issue everything has been going very smooth.

 

[DRamm76]

You're going to need to go to GraphtecAmerica.com and download the latest drivers right from their website and do a fresh install from there. You may also need to upgrade the firmware also.

http://www.graphtecamerica.com/support/

 

[CS-SignSupply]

+1

 

[bad65ss]

Ok I think we figured it out. It seems that my computer was picking a XPS document writer driver , it still plotted but when we went to cut small text it took FOREVER!!!!

I went in and picked the FC8000 driver and it all seems to work well. I feel stupid that it was this easy but we aren`t too familiar with windows 7 and i don`t remember windows xp being set up like that


Thanks so much for all the help !!! I am very glad I found this site!