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Need To Find Out Who Services Vinyl Express Q 100 Cutter

Discussion in 'Miscellaneous Print & Cut Systems' started by identity78, Apr 24, 2017.

  1. identity78

    identity78 New Member

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    Mar 9, 2015
    High Point, NC
    Good Afternoon, Our company is in North Carolina and we are trying to find a company that would service a Vinyl Express Q 100 cutter in our area. Does anyone know of any companies?
     
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  2. TDFcustomSL

    TDFcustomSL Member

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    Feb 13, 2012
    Kansas
    Im going to venture out and say no one will want to touch it....Everyone I turned to for help with my q54 turned me away because it is exclusive to SignWarehouse and they are the only ones that will service it. Good Luck
     
  3. visual800

    visual800 Very Active Member

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    Aug 4, 2010
    montgomery, alabama
    put it on ebay and get a summa. That unbranded Graphtec is a POS! I had one
     
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  4. bannertime

    bannertime "You guys do banners, right?"

    1,555
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    Sep 8, 2016
    Arlington, TX
    What's wrong with your machine?

    I have three, and the 17 year old one is still working. Even after I've fried the power supply more than once. No issues with the new ones, ARMS and all that is spot on. So your issues are probably just user error. The Summa machines are top notch.
     
  5. identity78

    identity78 New Member

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    Mar 9, 2015
    High Point, NC
    Well it needs new pinch rollers because it slips from time to time. Also after we cut a job, the cutter machine keeps rolling out the vinyl until it rolls off of the tube.
     
  6. bannertime

    bannertime "You guys do banners, right?"

    1,555
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    Sep 8, 2016
    Arlington, TX
    Ok. Rollers are easy. Can be purchased form Sign Warehouse, I believe. The other part could be something with an eye or sensor messed up or a feed setting.
     
  7. identity78

    identity78 New Member

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    Mar 9, 2015
    High Point, NC
    Ok Thanks We will check that out.
     
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