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New Graphtec FC2250-60, Registration problems...

Discussion in 'Graphtec' started by thegamecrafter, May 29, 2013.

  1. thegamecrafter

    thegamecrafter New Member

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    May 29, 2013
    Just got a 2nd one of these plotters. After assembly I setup the unit's conditions for the blade we are using, and attempted a test run. Everything we cut on it is 12x18 cardstock. When I start a cut pattern using Cutting Master 2, the head seems to sense the first registration mark fine, however when it attempts to find the 2nd mark it moves only a couple of inches attempts to scan and then gives a mark scan error. We have been using the same patterns for along time without problem on our original unit, so I am having a hard time understanding why it is not moving all the way to the 2nd mark. I was informed by Graphtec support that all the settings should come from Cutting Master, and thus I should not need to define anything on the unit itself. Has anyone else experienced anything like this? Thanks in advance for taking the time to check this out. -J
     
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