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New Onyx software not communicating properly, erratic...

Discussion in 'Digital Printing' started by depps74, Feb 4, 2020.

  1. depps74

    depps74 Member

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    Apr 28, 2016
    ct
    I recently had onyx installed. It printed our first mural great. Then went to 2nd, lett the shop for an hour came back and got this warning? What is that about? We are running off a laptop, I was recommend to get a tower.
    But never had this problem with Flexi and laptop. Any ideas?

    I have automatic updates shut off, so it was not that. Maybe hiccup in the server?
     

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  2. Ian Stewart-Koster

    Ian Stewart-Koster Active Member

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    Sep 27, 2003
    Qld, Australia
    Sounds like the laptop might have gone to sleep?
    Can you turn off Power Saving mode in Control Panel settings?
     
    • Agree Agree x 1
  3. unclebun

    unclebun Very Active Member

    Concur. Laptop went to sleep midprint, shutting off data flow.
     
    • Agree Agree x 1
  4. MMPLarge Format

    MMPLarge Format Member

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    Jul 18, 2019
    78626
    Happened with my computer one time too. Just gotta change the amount of time it takes before the computer goes to sleep.
     
  5. greysquirrel

    greysquirrel Member

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    Aug 13, 2015
    West Berlin, NJ
    in general you should always have a rip running on a stand hole pc not a laptop...too many resources running for monitor etc...it will always be slower. if the pc goes to sleep everything stops
     
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