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Just bought a vj 1624x, was using a 1614, when we bought it they also updated us to fexi 12. now all of my prints on canvas are printing a lot more blue and green.
Hi, a bit off topic but is your new 1624 printing ok? (apart from your colour problem). I just got a new one last week and there is noise (speckles) in the prints
The obvious is to set your printer profile for your canvas. If that doesn't work you may need to contact support for the printer and they may intern contact the ink supplier (even on OEM Inks) to get them the correct profile. You will probably get this handled by testing the different canvas profiles or you may end up downloading profiles. The company that sold the new printer to you is the most motivated to solve this problem for you. If the canvas profile does not work to your satisfaction they should be your next call. Always remember the profits do not come from the sale of the printer, but with the consumables to keep it going.
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