I am new to this forum and sign making. Been doing embroidery for a long time. Bought a Roland GX 24 and just getting to learn the machine. Cutting only names at the moment but want to get into simple lawn signs and heat applied graphics for t-shirt designs. Have not used the cutter all that much but, it seems the pinch rollers have to be replaced because I am getting too much left to right travel. Roland tells me this a result of flat spots on the rollers? Also interested in ratings of software to calculate end price? Also best sources for graphic software.