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Need Help Onyx 12 RIP won't open PDF files

Discussion in 'RIP Software & Color Management' started by Luke Handford, Jan 23, 2019.

  1. Luke Handford

    Luke Handford New Member

    18
    3
    3
    Jan 11, 2019
    Warwickshire
    Hi all!

    Can anyone shed some light on why Onyx won't open certain PDF files?

    It's not every single file, but now and then it simply doesn't load the file.
    It doesn't even acknowledge that a file has been imported in the console in the bottom right.

    Help?

    Thanks in advance!
     
  2. unclebun

    unclebun Very Active Member

    Watch the console box after you click Open to see if it imports the file or not. Sometimes if the file contains errors, you will see a brief error message there.
     
  3. Luke Handford

    Luke Handford New Member

    18
    3
    3
    Jan 11, 2019
    Warwickshire
    That's the thing, it doesn't come up at all in the console box.
     
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